Privacy

1. General

This privacy policy applies to all registered and non-registered users who use/visit MadBid.com.

MadBid is a service provided by Marcandi Limited, The Courtyard, High Street, CHOBHAM, Surrey GU24 8AF.

Your data is collected and processed by us exclusively according to statutory regulations, in particular, the UK's Data Protection Act and Privacy and Electronic Communications Regulations.

When you visit our website, data is saved on our servers in an anonymous format, as is the website that you visit us from, the websites that you proceed to from our site, and your IP address. None of your personal data is associated to you during this process.

Once you have registered on MadBid, you will be asked to choose a MadBid user name, which then allows you to take advantage of all of the MadBid services.

Personal information is required for active participation on MadBid. We would therefore like to request that you agree to the following data Privacy Policy. You can revoke your consent any time by cancelling your account.

2. Data Collection

Personal data is the information needed to identify you, for example your name, address, date of birth, e-mail address, mobile phone number, etc. With your consent, personal data is recorded and processed by MadBid. Also other non-personal information may be stored, such as:

• When you register with MadBid
• When you buy credits
• When you win an auction
• What items you buy and bid on
• What payment services you use
• Your IP address
• NOTE: We never store payment account or credit card data other than your billing address. Our site contains forms that directly pass such information on to our payment processor; the only part stored in our system is the service used, the date of the transaction, if it was successful and any error messages provided by the payment processor. This is to protect our customers by minimising the number of places your sensitive payment information is stored.

As stated above, MadBid's online services store bidding data with time stamps when credits were placed. This information can be used by MadBid for enhancing MadBid's online bidding service.

MadBid may from time to time share information that cannot be used to personally identify a user (e.g. User registration date). MadBid may also aggregate other non-personal information, such as bidding interests, auctions won, bidding times or any other information relating to a user's bidding behaviour.

All Users should be aware that information of a personal nature i.e. personal address, telephone number, email, name, age will never be shared with any third party.

3. Use of the Data

Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your registration by clicking submit/next. Such contact details and data may be used to contact you to assist in completing your registration.

Personal data such as name, address, etc. is used to process product delivery after an auction is won. We ask for your e-mail address so that we can stay in contact with you by e-mail. In order to process payment transactions for any cash auctions won, Madbid will need your bank or Paypal account data to process process such a transfer. We also use your personal data to communicate with you regarding orders, to process auctions, marketing retentions and to process other transactions. Similarly, we use your data in order to inform you of marketing promotions or to enable third parties authorized by us to perform technical, logistical, or other services. All data is stored securely on our servers.

4. E-mail and SMS Newsletters

When you register with MadBid, you agree to receive e-mail and SMS newsletters. We will use this method to inform you of new functions or special promotions on our website. You can at any time opt-out of these by changing your settings under My MadBid or by clicking here.

5. Forwarding Personal Data to Third Parties

Only when it is necessary to either process a payment or other business transaction with our partners will your personal information possibly be passed on to third parties. MadBid.com partners strictly comply with applicable data protection regulations in the country of your User Registration. MadBid will not release any of your personally identifiable information to third parties insofar as you have not given your express consent to do so, or unless we are required to do so by law.

In other situations, and when MadBid is required by law, personal data may be passed on to local law enforcement and regulatory authorities.

6. Providing Data within the Corporate Group

MadBid is a member of the Marcandi Limited corporate group. You are consenting to allow your data to be provided within this corporate group. We assure you that should data be provided this way, security and confidentiality will be guaranteed with no change, and that the data will continue to be subject to the Data Protection Statement above.

7. Viewing/Changing Personal Data

You can view the information in your MadBid account at any time and update it as necessary using your MadBid user name and your MadBid password.

Once we are informed, we will adjust incorrect data accordingly.

We will notify you upon request at any time as to whether and what personal data in respect to your identity or your pseudonym has been stored.

8. Revoking Consent/Deleting Your Account

You can revoke your consent to the storage and processing of your personal data here at any time, effective immediately.

You can delete or deactivate your MadBid account at any time. When you delete your membership, your personal data is removed from our database unless we are required to save the data. As a rule it takes two to three business days until your information is completely removed from all records.

9. The Use of Cookies at our Website

MadBid uses so-called "cookies", which are files that are stored on your computer that can be retrieved to assist in customizing your experience with the online service. The information saved supports the functionality of the site, for example by keeping track of your visual preferences. These cookies are removed after one month.

You can prevent cookies from being saved on your hard drive by adjusting the corresponding settings in your browser. However, please be aware that restricting cookies may impact your browser’s functionality when using MadBid.com or any other website. If you wish to restrict or block cookies, which are set by most websites, you can do this through your browser settings. The ‘Help’ function within your browser should provide such instructions, otherwise, please visit www.aboutcookies.org. Please also note that MadBid.com will not use cookies to collect personally identifiable information.

MadBid.com uses the following suppliers who set cookies on our behalf in order to deliver their services.

Cookie Name: Experian

Experian is the leading global information services company, providing data and analytical tools to clients in more than 80 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.

Non-personal data is gathered on MadBid.com's behalf using cookies, log file data, and code that is embedded on our websites. MadBid.com uses this non-personal information to help improve the services it provides to its users. The non-personal data gathered is used to provide anonymised statistical information.

To reject or delete this cookie visit: http://das.uk.experian.com/experianoptout/

Cookie Name: Audience Science

Non-personal data is gathered on MadBid.com's behalf using cookies, log file data, and code that is embedded on our websites. MadBid.com uses this non-personal information to help improve the services it provides to its users. The non-personal data gathered is used to provide anonymised statistical information.

We work with our partners Audience Science, to carry out Online Behavioural Advertising on our websites. Online Behavioural Advertising aims to provide you with more carefully targeted advertising. If you wish to know more about Online Behavioural Advertising or you wish to opt out of Online Behavioural Advertising by Audience Science please go to www.youronlinechoices.co.uk.

To reject or delete this cookie visit: www.audiencescience.com/uk/privacy

10. Security Measures

The information in your MadBid account and in your MadBid profile is password protected, so that only you have access to this personal information. Please note that you are not permitted to provide your password to anyone else. MadBid will never ask for your password in e-mails that you receive unexpectedly or that you did not request. Please remember to log out of your account and to close your internet browser window when you leave the MadBid site; this is especially important if you use a PC in public locations. At present, this is the safest way to ensure that no one has access to your personal information. We assume no liability for the abuse of login data and passwords used.

11. Protection from Web Crawlers or Spam

MadBid assures you that we will use your e-mail address with your express consent only for the purposes stated in the Terms of Use. We will not sell your e-mail address to third parties, and we will prevent your e-mail address from being recorded by "web crawlers" or "web spiders" to the best of our ability. If you believe that your e-mail address has been recorded in this way, please let us know immediately.

12. Data Protection Guidelines Changes

When there are changes to the Data Protection Guidelines, we will indicate this on the MadBid website.